Ccma practice 3

A medical assistant is performing claim submission for a medical office. which of the following processes involves the electronic auditing and sorting of claims?

A medical assistant is performing bookkeeping duties using the office's electronic health record software for which of the following reasons should the assistant enter an adjustment on a patient's account?

Which of the following resources provides a standard language for services provided during a medical visit

Which of the following terms describes the act of unlawfully increasing the reimbursement amount from a third party payer?

In which of the following categories would a medical assistant find a wheelchair listed?

Which of the following terms describes a collection of associated files that functions as a basis for retrieving information?

Which of the following allows a patient to confirm or cancel an appointment remotely?

To be a successful member of a team which of the following actions should a medical assistant take?

A patient in the waiting room approaches a medical assistant and states ive been waiting 20 minutes to see my doctor can't you do something? which of the following responses by the assistant is an example of active listening?

A medical assistant is preparing a business correspondence which of the following is a characteristic of the modified block letter style?

A medical assistant is checking in a patient who is hearing impaired which of the following actions should the assistant take?

A medical assistant is providing discharge instruction for a patient who is visually impaired which of the following actions should the assistant take?

In which of the following locations should the inside address appear in a business letter?

A medical assistant is checking in a patient who does not speak the same language as the assistant which of the following actions should the assistant take?

Which of the following elements is essential for successful teamwork?

A medical assistant is engaging in conversation with a patient who was recently terminated from the practice. The patient has come to the office and is demanding an explanation which of the following actions should the assistant take?

A patient calls into the office to report that her medication is not working which of the following responses should the medical assistant make?

During the admission process a patient explains the manifestations of his chief complaint to the medical assistant which of the following actions should the assistant take?

When communicating on the telephone with a patient which of the following actions by a medical assistant demonstrates the use of appropriate technique for outgoing calls?

A medical assistant is approached by a patient who is angry and yelling which of the following actions should the assistant take?

A medical assistant is caring for a patient who is frustrated and states my doctor doesn't have any idea how to treat my conditions which of the following responses by the assistant is an example of therapeutic communication?

A medical assistant is speaking with a patient which of the following might occur as a barrier to communication?

A medical assistant left her computer unlocked with a patient's chart visible which of the following actions should the assistant take in the future to prevent unauthorized viewing of patient information

A medical assistant should recognize that once advance directives are in place they can be updated at which of the following times

A patient believes that her health care privacy has been violated a medical assistant should know that the patient complaint must be filed within how many days

A medical assistant should recognize that which of the following entities must adhere to HIPAA guidelines

When measuring the vital signs of a 10-year-old child a medical assistant recognizes indications of abuse which of the following actions should the assistant take

When designating a medical power of attorney a medical assistant should identify which of the following people as an acceptable choice for a healthcare proxy

A patient expresses to a medical assistant that he would like to designate his daughter as his health care proxy the assistabt should inform him that which of the following is the minimum age to be eligible as a health care proxy

Which of the following gives patients the rights over their health care information including the right to receive a copy of their information the right to ensure their medical records are correct and the right to know who had access to their records

A medical assistant witnesses a coworker knowingly commit an unlawful and wrongful act the assistant should identify this act as which of the following types of negligence

A medical assistant should recognize that which of the following provides instructions for an emergency medical technician to follow when transporting an elderly or critically ill patient

A medical assistant is assisting a provide her with a gynecological examination on a patient the patient says my religious beliefs do not allow me to use contraception the assistant should expect the provider to make which of the following statements

Which of the following moral codes should a medical assistant reference when facing an ethical dilemma

A medical assistant sees a coworker take a pain medication from a locked cabinet the assistant knows that the coworker is a single mother who has a child who was recently injured which of the following types of ethical situations does this problem create for the assistant

Employers are accountable for providing a safe and healthy workplace for employees by setting and enforcing standards this environment is achieved by providing training, outreach, education, and assistance which of the following regulatory agencies oversees this standard

A medical assistant should identify which of the following as the legal document that states the life-saving procedures a patient authorizes in the event he is incapable of verbalizing his desire for medical treatment

Carries deoxygenated blood from the heart to the lungs

Medical term for destruction of red blood cells

Pulse and respiration should be measured for

Which one of the following is correct about specimen labeling?

Which visual acuity chart is used for a non-English speaking patient? -

What should a CMA do first if blood drops on the floor during a venipuncture procedure?

Which position is used for measuring the infant's head circumference?

Medical term for excessive urination at night

Which one of the following methods is used to test for dysuria?

What is the main component of red blood cells

Largest vein in the body that carries deoxygenated blood from the lower extremities to the heart

Medical term for high white blood cell count

Which of the following is NOT a scope of practice for a CMA?

Puncture and withdrawal of fluid to evaluate the fetus

What distance should the tourniquet be from the venipuncture site?

Which one of the following is correct about capillary puncture?

Red dots on the skin at the tourniquet site